The problem it solves
Tour agencies take bookings over WhatsApp at all hours, then chase deposits, track seats for each departure, collect medical notes and waivers, and brief guides the night before. Most of it lives in chats and spreadsheets.
How it works
- WhatsApp enquiries get a reply within a minute with availability, price and pickup time, and an offer to hold seats.
- Medical notes from the chat are saved to the booking automatically.
- A deposit request goes out on its own (card link, PayPal or bank transfer), seats are held for 24 hours, and the guest is confirmed as soon as the deposit arrives.
- A departure board for the next 30 days: seats sold and paid, medical flags, missing waivers and weather watches.
- Each departure lists every guest, what they’ve paid, what’s left to collect and their medical notes.
- The guide gets a brief the day before: headcount, medical notes, cash to collect and the pickup schedule.
Who it’s for
Adventure and day-tour operators who sell over WhatsApp and run small-group departures.
Tools used
WhatsAppStripeGoogle SheetsCloudflare