The challenge
Leads arrive from ads, calls and the website at once. The team needs to know who calls whom next, which leads turn into booked jobs, and which ad spend actually pays off.
What we built
- A call queue that puts the next lead in front of the right person.
- Lead routing and internal alerts, so new leads reach the team right away.
- A booking system that turns a call into a scheduled job without double entry.
- VIN lookup to identify the exact vehicle while the customer is still on the phone.
- Internal reporting with full ROAS by channel and other sales analytics.
- Team performance views showing each rep’s calls, bookings and results.
The result
The sales team works from one screen, and the owners see live numbers on what each channel and each rep brings in.
Tools used
QuoGoogle AdsStripeCloudflare